Streets

How to Report an Abandoned Vehicle in Chicago

That car that hasn't moved in weeks — flat tires, expired plates, windshield full of tickets — doesn't have to become part of the block. Chicago investigates abandoned-vehicle reports through 311, tags qualifying cars, and tows the ones that don't move.

What counts as “abandoned” in Chicago

Not every long-parked car qualifies. On the public way, the city generally treats a vehicle as abandoned when it shows signs like these:

  • Hasn't moved for an extended period — the common benchmark is roughly seven days in the same spot.
  • Looks inoperable — flat or missing tires, major damage, broken windows, missing parts.
  • Missing or long-expired plates or city stickers.

A working car that a neighbor simply parks for a long time usually isn't “abandoned” in the city's eyes — the investigator makes that call. And a vehicle abandoned on private property (your lot, a private parking area) is a different process for the property owner, not a standard 311 street request.

What to include in the report

Abandoned-vehicle requests live or die on identification. Give 311:

  • Exact location — address or intersection, which side of the street, or the position in the alley.
  • Make, model, and color — “silver Honda sedan” is enough if you don't know models.
  • License plate if one is visible — the single most useful detail. No plate is itself worth noting.
  • Condition and how long it's been sitting, best you can tell.
  • Photos — they capture plate, condition, and position in one shot.

File by calling 311 (312-744-5000 from outside the city), at 311.chicago.gov, or through an Open311 app like Chicago Works from the sidewalk next to the car.

What happens after you file

Your request gets a service request (SR) number and an investigator checks the vehicle. If it qualifies, the city affixes a tow warning sticker giving the owner a window to move it. If it's still there after the window — or if it's a hazard — it's towed to the pound and the request closes. If the car moves in the meantime, the request may close as resolved; if it just rolled a block over, file a fresh report at the new spot.

Manage expectations: tagging-then-towing takes days by design — owners get a legal window to respond. The report isn't failing because the car is still there tomorrow. Your SR number (or the app's tracker) is how you see where in the process it actually is.

Why bother reporting at all? Beyond the parking spot it wastes, a derelict car is a magnet for the block's other problems: dumping in and around it, broken-glass break-ins, and rats nesting underneath. It also blocks street sweeping along that stretch of curb. One five-minute report starts the clock on all of it — and the same applies to junked vehicles sitting in the public alley behind your home.

Reporting it with Chicago Works

This is a report you make standing next to the car, and the app is built for exactly that:

  1. Photograph the vehicle — get the plate and the flat tires in frame.
  2. Auto-locate — GPS pins the exact spot and detects the ward; drag the pin if the car sits mid-alley.
  3. Pick Abandoned Vehicle, add the description, submit. It files straight into the city's official Open311 queue — no call, no sign-up.
Chicago Works app screenshot: skip calling 311 and submit reports 24/7 from your phone

Then the Service Tracker follows the request through the city's system — open, in progress, closed — so you'll know when the investigator has been out without walking past to check for the orange sticker.

Report it and let the city sort it out

Snap the car, note the plate, submit an Abandoned Vehicle report with the exact location auto-filled — then track it through investigation and tow.

Download on the
App Store
Free · iPhone & iPad · Also on Google Play · Works in all 50 wards