Potholes. Stray animals. Broken streetlights. Graffiti. Snap a photo, tap submit — Chicago Works files it with 311 and tracks it until it's fixed. Free. No sign-up.
Built with the City of Chicago's Open311 framework.
No account, no friction. It just works.
See a pothole on your block? Take a picture. We grab your GPS location automatically.
50+ service categories — stray animals, graffiti, garbage, street lights, trees, water, you name it.
We file it with 311. You get a ticket number and can watch its status change from open → closed.
Attach a picture with every report. The 311 team takes photo-backed tickets more seriously.
Location and ward detected automatically. Drag the map pin if you need to adjust.
Official integration with the City of Chicago's 311 system. No scraping, no shortcuts.
Submit once, check back later. The Service Tracker shows you the real status of every ticket.
Start a report without signal — it syncs the moment you're back online.
Your email and address never leave the 311 flow. Nothing is shared outside the request.
Snap. Submit. Track.
★★★★★"Chicago Works makes reporting quality-of-life issues in my neighborhood easier than ever. Used it last week to report a pothole and it was fixed in two days."
— Bud Champaign
★★★★★"Simple. Effective. The photo-upload feature is a game-changer — you can actually show them what's wrong instead of describing it."
— Richard Whittemore
★★★★★"Finally, an app that gives regular people a direct line to 311. Every Chicago resident should have this."
— Demedia
Free to download. Nothing to sign up for. Works in every ward.