The #1 unofficial 311 app for Chicago

Report Chicago,
from your pocket.

Potholes. Stray animals. Broken streetlights. Graffiti. Snap a photo, tap submit — Chicago Works files it with 311 and tracks it until it's fixed. Free. No sign-up.

20k+Downloads
4.6★App Store
50+Service types
Download on the App Store Get it on Google Play (coming soon) Coming Soon

Built with the City of Chicago's Open311 framework.

Chicago Works app icon
Chicago Works home screen

Three taps to a cleaner Chicago.

No account, no friction. It just works.

  1. 1

    Snap a photo

    See a pothole on your block? Take a picture. We grab your GPS location automatically.

  2. 2

    Pick the issue

    50+ service categories — stray animals, graffiti, garbage, street lights, trees, water, you name it.

  3. 3

    Submit & track

    We file it with 311. You get a ticket number and can watch its status change from open → closed.

Everything you need, nothing you don't.

📷

Photo evidence

Attach a picture with every report. The 311 team takes photo-backed tickets more seriously.

📍

GPS auto-fill

Location and ward detected automatically. Drag the map pin if you need to adjust.

🏛

Open311 powered

Official integration with the City of Chicago's 311 system. No scraping, no shortcuts.

🔔

Track to resolution

Submit once, check back later. The Service Tracker shows you the real status of every ticket.

🛜

Works offline-first

Start a report without signal — it syncs the moment you're back online.

🔒

Privacy-first

Your email and address never leave the 311 flow. Nothing is shared outside the request.

See it in action.

Snap. Submit. Track.

Browse 50+ service categories
50+ service categories
Fill out a report with photo, location, and details
Guided report form
Home screen with your Chicago ward
Ward auto-detection

What Chicagoans say.

★★★★★

"Chicago Works makes reporting quality-of-life issues in my neighborhood easier than ever. Used it last week to report a pothole and it was fixed in two days."

— Bud Champaign
★★★★★

"Simple. Effective. The photo-upload feature is a game-changer — you can actually show them what's wrong instead of describing it."

— Richard Whittemore
★★★★★

"Finally, an app that gives regular people a direct line to 311. Every Chicago resident should have this."

— Demedia

As seen in.

Chicago runs better when you help run it.

Free to download. Nothing to sign up for. Works in every ward.

Download on the App Store Get it on Google Play (coming soon) Coming Soon