Help us Renew Chicago!

Chicago Works app will allow you to make service requests to 311 and track issues as they are addressed. Simply put, you can watch your tax-dollars work for you. Chicago Works is a mobile application developed by 2pensmedia and Ald. Ameya Pawar.

To date, 6,000+ Chicago residents have downloaded Chicago Works application available for free at the Apple iTunes store and Google Play store.

Reviews

  • "Very helpful - Helped me track down the correct path for service request follow-ups and gave me a good overview potential help areas within City departments. 2pens also was quick to respond to a technical question."

    Bud Champaign
  • "Great App - The app is a million times better with the new update. The new UI is much more user friendly, and I like how they email you a service number after you submit a request so that you can see its status."

    Richard Whittemore
  • "Great Use of App Store - This is the kind of forward thinking our political leaders need to have to really harness the power of the App Store, and most importantly the people. It speaks volumes when we can get together and help make our city a better place. Hopefully other cities adopt this kind of community app.Also I wanted to quickly comment on the design and how the app functions. It's very clean and simple. Can't really say anything I don't like about it. Good work from both parties involved!"

    Pathiscooooool
  • "5 Star App - For use in obtaining City Services is outstanding. No waiting on the phone, can describe whatever the issue and even send photo to better identify. Makes you feel part of the City that Works."

    RickyJack1
  • "Great work!! - Finally someone who took the initiative to create a system to submit requests right from my phone. Simple yet very nice looking interface. Great work!!"

    Demedia

Features

Citizen Information

Provide your email address in order to save and track your service requests to the app. Email is required in order to submit a request.

Submit Request

Submit service requests to 311 and track issues as they are addressed, which will then provide a service-request tracking number to your email. Chicago Works lists the top 14 service requests and allows the attachment of a photo.

Open311

Open311 provides the technology to submit photos with service requests, allowing for more accurate and detailed reporting of issues to City departments.

Service Tracker

Track the progress of the most frequently submitted service requests right from Chicago Works connecting to the City of Chicago's new application Service Tracker.

Screenshots

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Updates

Version 2.2

Released on February 6th, 2014
  • iPhone Fix We've fixed the "Outside City Limits" issue many users were having when located in the Chicagoland area.
  • iPhone New Users are able to remove ads from the app.
  • iPhone Fix Minor bug fixes and improved performance.

Version 1.7

Released on February 7th, 2014
  • Android Fix We've fixed the "Outside City Limits" issue many users were having when located in the Chicagoland area.
  • Android New Users are able to remove ads from the app.
  • Android Fix Minor bug fixes and improved performance.

Version 1.0

Released on February 5th, 2013
  • Android Version We've released a version for Android!

Version 2.0.5

Released on November 19th, 2012
  • iPhone Fix Date and Time format fixed in the Reports and Service Tracker page

Version 2.0.4

Released on November 8th, 2012
  • iPhone Fix Fixes the blank screen issue new users were experiencing with the iPhone 5

Version 2.0.3

Released on October 26th, 2012
  • iPhone Fix Service Request tracking number is now issued to your email

Version 2.0.2

Released on October 2nd, 2012
  • iPhone New Enter address manually with your submitted request. Located in the Map View
  • iPhone Fix Minor improvements

Version 2.0.1

Released on September 28th, 2012
  • iPhone New Minor bugs fixed and performance enhancements
  • iPhone Fix iOS 4.3 and higher in order to run the app

Version 2.0

Released on September 27th, 2012
  • iPhone New Initial release for iOS

Press

Contact

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  • Q. What are the requirements for using this app?

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